Help & FAQ
Getting Started
How does Beava work?
Beava connects neighbors who need help with neighbors who can help. Post a task when you need something done, or browse tasks to find work helping others. Build trust through vouches and reviews.
How do I get started?
Create an account with your email. Set up your profile and neighborhood. Then post a task if you need help, or set up your skills and availability to start helping others.
What are vouches?
Vouches are endorsements from neighbors who know and trust you. They help build your reputation on Beava. You can earn vouches by completing tasks, being a good neighbor, or through personal connections.
Posting Tasks
How do I post a task?
Click Post a Task from your dashboard. Describe what you need, set your budget or payment preference, and choose a time window. Your task will be visible to helpers in your neighborhood.
How do I choose a helper?
Review offers from helpers, check their vouches, reviews, and verification status. Message them to discuss details. Accept the offer that best fits your needs and budget.
What payment options are available?
Beava supports paid tasks (credit card, PayPal, Bitcoin), trades or barter, and pay-it-forward (free) tasks. You choose the compensation type when posting.
Helping Others
How do I find work?
Browse Find Work to see available tasks in your area. Set up your skills and availability so matching tasks appear first. Submit bids on tasks you are interested in.
How do I set my rates?
Go to Skills & Rates in your profile. Set your hourly rate, minimum charge, and whether your rate is negotiable. You can also list specific skills and certifications.
How do I get paid?
When you complete a task, the payment goes to your Beava wallet. Request a payout to your bank account, PayPal, or e-Transfer. Set up automatic payouts for convenience.
Payments & Balance
How does my balance work?
Your wallet balance includes earnings from completed tasks. You can view your balance, pending payments, and promo credits on the Wallet page. Request payouts anytime above the minimum amount.
How do payouts work?
When you earn money through Beava, it goes to your wallet balance. Request a payout to your bank account or PayPal. Minimum payout is $10. Payouts typically process within 2-3 business days.
Safety & Trust
How do I stay safe?
Meet in public places when possible. Check vouches and reviews. Trust your instincts. Share your location with a friend. Use in-app messaging so there is a record. Report any concerns.
How do I report a problem?
Use Report an Issue in the Support section or contact us at safety@beava.ca. For emergencies, always contact local authorities first.
Account & Settings
How do I verify my account?
Go to Verification in your account settings. Verify your email, phone, and ID to increase your trust level. You can also complete a background check for additional verification.
How do I delete my account?
Go to Settings > Security > Danger Zone. You can deactivate your account temporarily or permanently delete it. Deletion removes all your data and cannot be undone.
Still need help?
Can't find the answer you're looking for? Reach out to us.